The Backup Score

The Backup Score gives a detailed status of your backup help and provides recommendations on how to improve the health. To Access the Backup Score: Open the Dashboard Click on the Backup Score to view the details.

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The Backup Summary

The Backup Summary provides a graphical representation of the total backup size (Backup Statistics) and the backup breakdown of the file types that are backed up. To access the Backup Summary: Open the Dashboard Click on Backup Summary

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Backup History

The backup history gives a detailed chronicle view of all files backed up and the time that it has been backed up with. The History allows you to view what files have been backed up during that day, the previous day, week or month, and at a specific date range. To Access the Backup History: […]

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Restore log

The restore log gives a detailed list of files that restored successfully and failed to restore. To open the restore log Restore files from Advanced Restore. Once the Restore Progress completes, click View log.

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Advanced logging

Advanced logging is accessed from the Preferences under Advanced Settings in the Tools menu. Enabling these logs gives a trace of the software’s activity used for troubleshooting purposes by the Genie9 technical support team. To Enable Advanced logging: Open the Dashboard. Go to Tools, select Advanced Settings, and click on Preferences. Under General, select Enable […]

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