In order to restore Windows and data if Windows no longer loads, users are required to create a Disaster Recovery startup disk to startup the system in Disaster Recovery mode.

Two options are available to create a startup disk:

  • USB Drive: Enter Genie Disaster Recovery using an external drive or flash disk.
  • ISO Image: Create an ISO image, which you can burn onto a CD or DVD and boot from to enter Disaster Recovery.

To create a USB startup disk:

  1. From the Dashboard →Under Tools → Select Disaster Recovery startup disk. The Disaster Recovery Media dialog will appear.
  2. Select USB Drive.
  3. From the drop-down list, select the USB disk.
  4. Click OK to begin the process

To create an ISO image:

  1. From the Dashboard →Under Tools → Select Disaster Recovery startup disk. The Disaster Recovery Media dialog will appear.
  2. Select ISO image.
  3. Browse for a local location to save the ISO image.
  4. Click OK to begin the process.
  5. Once the process completes, burn this iso image to CD or DVD.

Notes:

  • The creation of a startup disk requires 1-3 minutes to complete.
  • It is recommend to use an erased or blank disk as Genie Timeline will erase all contents before creating the startup disk.