All posts by Genie9 Support1

Updated Compatibility Fully compatible with the latest Windows updates. Security Enhancements Recognized by leading security programs and included in their whitelists. Performance Improvements Enhanced backup and restore speeds. Advanced Features Optimized Block Level engine for backing up Outlook. New intelligent resource management system for lighter system impact. User Experience Improved import capabilities from other machines […]

Method 1: From Step 2 of the Setup wizard Select Data page will appear. Mark the selections from Smart Selections tab. Click next to proceed with the wizard. Method 2: From Genie Timeline’s dashboard, refer to Manage Backup. Click on Modify Data Selections. Change File types in Smart Selection: From Step 2 of the Setup […]

From the Smart selections you can ensure that your mobile data is safe by choosing to backup your: iPhone/iPad/iPod: Genie Timeline backups the data that you have synced to your computer from your iPhone, iPad, or iPod via iTunes. To backup your device: Open the Dashboard → From Manage Backup → Select Modify Data Selections. Select iPhone/iPad/iPod. […]

Genie Timeline preselects the most important data to backup on your System. Users have the ability to uncheck or check what they want to backup. In the “Smart Selection” section, users have the option to select predefined data groups; “Smart Selection” that backs up most important items on your computer. This includes Emails, Favorites, Desktop […]

Genie Timeline backs up the following file types for each Data profile: Disaster Recovery: This will backup the entire C drive including Windows folder, Program Files, Program’s data, ;and User folders, every 7 days. Outlook: Genie Timeline scans for Personal Folders Files (PST). Outlook Express: Backup email files for Outlook Express in all identities; (.dbx) files, ;and Windows Address […]

Genie Timeline recommends that all data is stored in a safe, removable location for storage purposes. To select a backup drive:  From the Setup Wizard, click start here.  Make sure the drive you wish to backup to is connected ;and accessible.  Select a drive or click Select a different destination to browse for a specific […]

The Setup Wizard consists of 3 steps depending on your version:  Select Backup Drive: A list of backup destinations with recommendations on where to backup. It is recommended to backup to an external drive with efficient amount of free space for more reliability.  Select Data: Keep the preselected data or select the data you wish […]

After installing the product, the setup wizard will appear with a 3-step process to configure the backup. If a user needed to reboot before setting up the backup, the setup wizard can be accessed by: Double-click the System Tray Agent. From Start → All Programs → Genie9 → Genie Timeline. Notes: Users can restart the […]